Privacy Policy

Effective Date: January 12th, 2023

1. Introduction

Welcome to SynCloud, a provider of IT consulting services for Oracle Cloud applications. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.

2. Information We Collect

- Personal Information: We may collect personal information that you provide to us when you use our services, such as your name, email address, phone number, and any other information you voluntarily submit.

- Client Data: In the course of providing our consulting services, we may access and process your Oracle Cloud application data, which may include sensitive business and personal information. We do so as necessary for the performance of our services and only with your consent.

- Usage Information: We may collect data related to your usage of our website, such as IP addresses, browser type, device information, and usage patterns.

3. How We Use Your Information

We use your information for the following purposes:

- To provide, maintain, and improve our IT consulting services.

- To communicate with you, including responding to your inquiries and requests.

- To fulfill our contractual obligations and provide you with the services you request.

- To personalize and enhance your experience with our services.

- To comply with legal and regulatory obligations.

4. Data Security

We are committed to maintaining the security and confidentiality of your data. We implement industry-standard security measures to protect your personal and client data from unauthorized access, disclosure, or destruction.

5. Sharing Your Data

We may share your personal information or client data with third parties only in the following circumstances:

-  With your explicit consent.

-  To comply with legal obligations, such as responding to lawful requests from government authorities.

-  With our trusted partners or vendors who help us provide our services (only to the extent necessary for service delivery).

-  In connection with a business transaction, such as a merger, sale, or acquisition, provided that any new owner or controlling entity agrees to adhere to this Privacy Policy.

6. Your Rights and Choices

You have certain rights concerning your data, including the right to access, correct, or delete your personal information. Please contact us at [support@syncloud.ca](support@syncloud.ca) to exercise these rights.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

8. Changes to this Privacy Policy

We may update this Privacy Policy as our services and legal requirements change. We will post the updated policy on our website, and the new policy will become effective when posted. We encourage you to periodically review this Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at [support@syncloud.ca](support@syncloud.ca).